FOR IMMEDIATE RELEASE
The Bridge Home and Central Iowa Shelter & Services Enter Into Management Agreement to Strengthen Homeless Services in Central Iowa
[Ames, IA] – [4/4/25] – The Bridge Home (TBH) and Central Iowa Shelter & Services (CISS) have entered into a new management agreement designed to strengthen services for individuals and families experiencing homelessness in Central Iowa. This partnership aligns two mission-driven organizations to enhance operational stability, improve service delivery, and ensure long-term sustainability.
Under the terms of the agreement, CISS will provide executive leadership, financial oversight, and strategic guidance to TBH while preserving the unique identity and local impact of the organization. This collaboration allows TBH to focus on its core mission while benefiting from CISS’s operational expertise and established infrastructure.
“This agreement is about ensuring that The Bridge Home continues to provide high-quality services for those in need,” said Melissa O’Neil, CEO of CISS. “By bringing together our strengths, we can enhance the support available to individuals and families facing housing insecurity while maintaining the integrity and community-driven focus that makes TBH so vital.”
The TBH Board of Directors carefully evaluated the management agreement to ensure alignment with the organization’s mission and long-term sustainability. The agreement includes a structured 100-day transition plan, during which key performance indicators (KPIs) will be monitored to assess progress. At the 75-day mark, stakeholders will evaluate whether to continue under this model, transition to new leadership, or extend the partnership with updated KPIs to ensure alignment with organizational goals.
“This is a strategic step toward securing the future of The Bridge Home,” said Steve Graham, Board Chair. “By leveraging CISS’s resources and leadership, we are positioning TBH to expand its impact and continue its legacy of service in our community.”
Both organizations are committed to transparency and collaboration throughout this transition. Staff and stakeholders will be engaged in ongoing discussions to address concerns, foster alignment, and reinforce the shared goal of serving those most in need.
For more information about The Bridge Home and Central Iowa Shelter & Services, visit thebridgehome.org and centraliowashelter.org
Media Contact:
Melissa O’Neil
Chief Executive Officer
marketing@centraliowashelter.org
515-284-5719
